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Operational Optimization & Documentation

insurance
Project Title Operational Optimization and Documentation
Business Sector Insurance

Project Description

Consolidate, optimize and document all business and support policies, procedures, and processes of a major International European Insurance Group in alignment with the Group’s directives and regulations.

HR Works Scope of Work:

  • Consolidate existing operational processes.
  • Baseline and understand current policies, procedures, and processes.
  • Revise and optimize existing policies, procedures, and processes.
  • Document all templates and work forms relevant to the developed processes.
  • Develop process briefs to facilitate utilization by employees.
  • Implement a change communication plan for on-boarding all employees.