Project Description

Consolidate, optimize and document all business and support policies, procedures, and processes of a major International European Insurance Group in alignment with the Group’s directives and regulations.

HR Works Scope of Work:

• Consolidate existing operational processes.
• Baseline and understand current policies, procedures, and processes.
• Revise and optimize existing policies, procedures, and processes.
• Document all templates and work forms relevant to the developed processes.
• Develop process briefs to facilitate utilization by employees.
• Implement a change communication plan for on-boarding all employees.